Patient Satisfaction

We opened our first facility in Flower Mound, TX in December 2002 in hopes of providing higher quality of emergency medical service to a growing number of dissatisfied patients in our community. During our first four years of operation, we were voted the number one ER in Denton County, Texas by the Star Community Newspapers 2003, 2004, 2005, 2006 and 2009 Reader’s Choice Awards. First Choice Emergency Room was also chosen as # 1 ER in Denton County by The News Connection for 2007. This level of satisfaction is standard at all of our facilities. We want our patients to be happy with the care they receive.

By demonstrating compliance with The Joint Commission’s national standards for health care quality and safety, First Choice Emergency Room has earned the Joint Commission’s Gold Seal of Approval™ and becomes the first free-standing emergency room system in the nation to receive this prestigious award.

Find out more about JCAHO accreditation »

According to patient feedback FCER provides the highest quality emergency medical care—topping all hospital and other freestanding ER providers in our region as collected by Press Ganey. First Choice ER is the 99 percentile of patient care in the nation.

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Thank you for making us your First Choice!

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    First Choice Newsletter

    Important Health Info and more.

    What People Are Saying

    "We went to Walgreens and after seeing a 6 hour wait we went to First Choice. Not knowing if they took our insurance. They did. They take lots of insurance company's. got right in. Saw the doctor immediately. After X-rays CBC, and a complete physical we left with all the right medication, and most of all, knowing my daughter was correctly diagnosed! Will not go anywhere else again. Thanks First Choice. I will always make you MY First Choice!"

    -- Donna