What you can expect
First Choice Emergency Room is a freestanding emergency room. First Choice Emergency Room functions like a hospital-based emergency room. Insurance law provides that all insurance plans should process all emergency services claims toward the “in-network” benefits. We may not contract with your insurance carrier and cannot anticipate accurately what specific rates your carrier will apply to individual services. At the time of your visit, the emergency room co-pay will be collected, and your insurance carrier will be billed and will process the claims toward your policy’s emergency room benefits.
A minimum of two separate claims will be mailed to your insurance company; one claim for the facility and one claim for the physician. Should you have any financial responsibility due to a deductible or co-insurance after your insurance company processes the claim, you will be sent a single bill for both the facility and physician claims. If a radiology procedure (CT scan, X-ray, ultrasound) is part of the treatment at First Choice Emergency Room you will receive a separate bill for the over read by the radiologist. The radiologist will file directly with the insurance company on your behalf, and you will be responsible for any deductibles or co-pays.
If you have specific questions about your bill, please call our patient accounts team toll free at 866-688-6600, weekdays between 8 a.m. and 5 p.m