First Choice Emergency Room is a freestanding emergency room. First Choice Emergency Room functions like a hospital based emergency room. Texas insurance law provides that all fully-funded insurance plans should pay all emergency claims at “in-network” rates. We may not contract with your insurance carrier and cannot anticipate accurately what specific rates your carrier will apply to individual services. At the time of your visit, the emergency room co-pay will be collected, and your insurance carrier will be billed for your policy’s emergency room benefits. Individual plan deductibles and coinsurance notwithstanding, any non-reimbursed balance will be the undersigned individual’s responsibility.
Two separate claims will be mailed to your insurance company; one claim for the facility and one claim for the physician. Your insurance company will not be charged separately for radiology, pathology or cardiology over reads as with hospital based ERs. These charges are included in your facility bill. Should you have any financial responsibility after your insurance company processes the claim, you will be sent a single bill for both the facility and physician claims.
If you have specific questions about your bill, please call our patient accounts team toll free at 866-688-6600 , weekdays between 8 a.m. and 4 p.m.